Last updated: 15 September 2026
Sahno respects your privacy. This policy explains what information we collect through sahno.africa, why we collect it, how we use it, and your rights. By using the site you agree to this policy.
1. Who we are
Sahno, founded by Tumi Sibanda, offers coaching, speaking and related services. Our Information Officer is Tumi Sibanda, who is responsible for how we handle your personal information. For any questions about your information, email info@sahno.africa.
2. Information we collect
Information you give us:
- When you use the contact form or request speaker information: your name, email address and message.
- When you sign up for resources or the newsletter: your name, email address and your consent.
- When you create an account or buy from the shop: your name, email, billing and delivery details, and order history.
Information we collect automatically:
- Basic technical information through cookies, such as your device, browser, approximate location and how you use the site, to help the site work and to improve it.
3. Payments
If you buy something, payments are handled securely by our payment provider, Paystack. We do not see or store your full card details.
4. How we use your information
- To reply to your enquiries and speaking requests.
- To send you resources and updates, only if you have agreed to receive them.
- To process and deliver your orders.
- To run, secure and improve the website.
- To meet our legal and tax obligations.
5. Consent
We only send marketing emails if you have opted in, and you can unsubscribe at any time. We handle all your information in line with the Protection of Personal Information Act (POPIA).
6. Sharing your information
We do not sell your information. We only share it with trusted providers who help us run the site and business, such as our website host, our email and form services, and our payment provider, and only so they can provide their service to us. We may also share information where the law requires it.
Some of the providers we use, such as our website host, email service and payment provider, may store or process your information outside South Africa. Where this happens, we take reasonable steps to make sure your information stays protected to a similar standard.
7. Cookies
The site uses cookies to work properly, remember your choices and understand how the site is used. You can control or delete cookies in your browser settings, though some parts of the site may not work as well without them.
8. How long we keep your information
We keep your information only for as long as we need it for the purposes above, or as the law requires, and then we remove it.
9. Security
We take reasonable steps to protect your information. No website can be completely secure, but we work to keep your data safe. If a breach happens that puts your personal information at risk, we will notify you and the Information Regulator of South Africa as required by law.
10. Your rights
Under POPIA you may ask us to show you the information we hold about you, correct it, delete it, or stop using it for marketing. To do any of these, email info@sahno.africa. If you are unhappy with how we handle your information, you may contact the Information Regulator of South Africa.
11. Other websites
Our site may link to other websites. We are not responsible for their privacy practices, so please read their own policies.
12. Children
The site is not intended for children under 18, and we do not knowingly collect their information.
13. Changes to this policy
We may update this policy from time to time. The latest version will always appear on this page, with the date it was last updated.
14. Contact
For any questions about this policy or your information, email info@sahno.africa.